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Account & Settings

Billing & Plans

Doughy uses a simple, predictable billing model built around Ops Credits and calling minutes.

How Ops Credits Work

Ops Credits are a single pooled currency that covers all AI agent activity:

•Drafting content — emails, SMS, social posts, blog articles
•Research — market data, comparable properties, neighborhood insights
•Analysis — deal underwriting, financial reports, document review
•Automation — drip campaigns, follow-up sequences, workflow steps
•Integrations — accounting exports, calendar updates, data imports

Every action has a credit cost. Simple actions (reading data, short drafts) cost very little. Complex actions (deep research, long documents, multi-step analysis) cost more.

Calling Minutes

Voice calling is rolling out in stages after early access opens. When it is live for your workspace, calls are billed separately because they have distinct costs:

•Inbound calls — receiving calls through your Doughy number
•Outbound calls — calls your agents make on your behalf
•Practice calls — a practice mode is coming soon; practice sessions will use Ops Credits instead of calling minutes

Calling minutes track wall-clock time. A 5-minute call uses 5 minutes. Your plan's included minutes activate the day voice goes live — nothing calling-related is billed before then.

Plan Tiers

The pricing page always has the current lineup, and the ROI calculator can estimate what a plan saves you compared to your current stack.

Starter — $99/month

•1,500 Ops Credits
•100 calling minutes (from voice launch)
•Leasing and Bookkeeping agents
•Lead capture and scoring
•Property analysis tools
•Safety controls and approvals

Pro — $249/month (Recommended)

•4,000 Ops Credits
•500 calling minutes (from voice launch)
•Full team of all agents
•Advanced deal analysis
•Priority support

Max — $499/month

•10,000 Ops Credits
•1,500 calling minutes (from voice launch)
•Everything in Pro
•Multi-user workspace
•Team member permissions
•Shared lead pipeline
•Custom agent training
•Dedicated onboarding

Enterprise — custom pricing

•Ops Credits and calling volumes sized to your portfolio
•Everything in Max
•Custom integrations
•Dedicated account manager
•Custom SLAs
•SSO and advanced security
•White-glove onboarding
•Talk to sales for a quote built around your operation

Top-Ups

If you run out of credits before your billing cycle renews:

•Agents pause automatically — no surprise charges
•Purchase additional credit packs from Settings > Billing > Top Up
•Top-up credits are available immediately and expire at the end of the billing cycle
•You can also upgrade your plan at any time; the price difference is prorated

Billing FAQ

Q: When do credits reset?

A: Credits reset at the start of each billing cycle (the anniversary of your signup date).

Q: Do unused credits roll over?

A: No. Credits reset each cycle to keep pricing simple and predictable.

Q: Can I downgrade my plan?

A: Yes. Downgrades take effect at the start of your next billing cycle. You keep your current plan's features until then.

Q: How do I cancel?

A: Go to Settings > Billing > Cancel Plan. Your account remains active until the end of your current billing period. Your data is retained for 30 days after cancellation.

Q: Where do I see invoices?

A: Settings > Billing > Invoice History shows all past charges with downloadable receipts.

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