Your Leasing Agent handles the day-to-day of property management so you don't have to chase tenants, maintenance workers, or paperwork.
Applicant Matching
When a prospective tenant applies, your Leasing Agent can:
•Flag an application that is missing information, and chase the applicant for it
•Check the submitted documents against each other for inconsistencies
•Lay what the applicant told you next to the criteria you set — budget, move-in date, pets — so a mismatch is visible early
•Summarize what was collected, with the source of each fact
It does not recommend, score, rank, accept or reject anyone. Every decision about who lives in your property is yours, and Doughy is deliberately built not to make it — a tool that recommends is a tool that has to defend the recommendation, and fair-housing law is not a place to be clever. The agent also does not collect or weigh household composition against your criteria. What the agent removes is the paperwork and the chasing, not the judgment.
Lease Management
Once a tenant is in place, the agent tracks:
•Lease terms — start date, end date, renewal windows
•Rent schedule — due dates, amounts, late fee thresholds
•Renewal reminders — alerts you before leases expire so you can decide on renewals or increases
•Move-in/move-out — generates inspection checklists and deposit return calculations
Maintenance Coordination
When maintenance requests come in:
1.The agent logs the request with details and photos
2.Categorizes by urgency (emergency, routine, cosmetic)
3.Suggests a vendor from your contact list or finds one
4.Drafts a work order for your approval
5.Follows up with the tenant and vendor on status
Emergency issues (burst pipes, no heat) are flagged immediately with push notifications regardless of quiet hours.
Here's what that looks like when a tenant texts late at night — the agent drafts the reply and holds it for your OK before anything sends:
app.doughy.app
Jess Alvarez · Unit 3C
Tenant thread · SMS
hey its jess in 3c — ac is blowing warm again and the babys room is 84. sorry its late
11:42 PM
AI draft — awaiting your approval
Got it, Jess — logged as urgent. I've asked Ramirez HVAC for an 8am slot and I'll confirm by 7. There are two box fans in the basement storage if you need them tonight.
SendEdit
Logged as HVAC · urgent against Unit 3CDraft waiting on you
Illustrative — sample data
Showing Scheduling
For vacant units, the agent can:
•Respond to inquiry messages with available showing times
•Coordinate with your calendar to avoid conflicts
•Send confirmation and reminder messages to prospects
•Log showing feedback for your review
What the Leasing Agent Needs From You
•Property details — address, unit info, rent amount, lease terms
•Vendor list — preferred contractors and maintenance providers
•Screening criteria — your minimum requirements for tenants
•Your attention — it drafts, you send; anything headed for a tenant waits in your approvals queue
The more context you provide, the better the agent performs. Start by adding your properties in the Properties tab and your vendors in the People tab.
Example: Handling a Maintenance Request
A tenant at 200 Pine Street texts: "The kitchen faucet is dripping and won't stop."
1.Your Leasing Agent logs it as a routine maintenance request
2.It checks your vendor contacts and finds ABC Plumbing, your preferred plumber
3.A work order appears in your approvals queue: "Kitchen faucet repair at 200 Pine St, Unit 3A. Assign to ABC Plumbing. Estimated cost: $75-$150."
4.You approve it
5.The agent drafts the tenant's update — "We've scheduled a plumber to take a look. ABC Plumbing will reach out to set a time." — and a note to the vendor with the details, both waiting on your OK
6.Two days later, it drafts a follow-up to the tenant to confirm the repair was completed